Privacy Policy for Website visitors, Hamad Aviation crew and base staffs

Respects your right to privacy. As such, we want to inform you of what happens to the Personal Information (as defined below) collected from website visitors and from both aviation professionals and aircraft owners and operators in the course of providing our flight crew staffing services, including through (including our mobile site) at Hamad Aviation, we are committed to protecting the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services, you agree to the terms and practices described in this policy.
Please note that by agreeing to this Privacy Policy, or by using the Site or otherwise submitting information to us, you are authorizing Hamad Aviation to collect, store, transfer and use your Personal Information in accordance with this Privacy Policy. Except as required or permitted by law, Hamad Aviation will not use or disclose your Personal Information for any additional purposes without obtaining your further consent.
We also strongly suggest that you refer to this section periodically for changes or updates. Please be assured that Hamad Aviation will not collect any Personal Information without your prior consent
The type and quantity of Personal Information that we may collect about you varies according to the nature of your interaction with Hamad Aviation, but will generally include contact details such as you name, postal address, telephone numbers and email addresses.
If you communicate with us, we will also collect information about the nature of your inquiry or the subject matter of the communication, as well as any other Personal Information that you provide to us.
Where you create a professional profile or apply for a position, we will request and collect a range of information about your qualifications and experience, as well as information about the travel documents/authorizations you hold, your immunization records and your medical fitness for duty.
When you engage us to provide services, we will also collect payment information, such as credit card, debit card, or checking account information (including credit card number and expiration date)
When you visit our Site, we may also collect your IP address, device identifier, information about the websites you visit and your trends as a user, as further explained below, in the Electronic technologies section

  • Information Collection: a. Personal Information: We may collect personal information such as your name, contact details, date of birth, passport information, and payment details when you make a booking or request our services. b. Flight Preferences: To personalize your travel experience, we may collect information about your flight preferences, dietary requirements, and any special assistance you may require. c. Communication: When you contact us via email, phone, or other means, we may retain records of our correspondence for future reference and quality assurance purposes. d. Website Usage: We may collect non-personal information such as IP addresses, browser type, operating system, and referring website URLs through the use of cookies and other similar technologies.
  • Information Use: a. Service Provision: We use your personal information to provide you with the requested services, including flight bookings, itinerary management, and customer support. b. Communication: We may use your contact information to send you important updates, flight-related notifications, promotional offers, and newsletters. You can opt out of these communications at any time. c. Improving Services: We may analyze usage patterns and customer feedback to enhance our services, tailor offerings to your preferences, and improve the overall customer experience. d. Legal Obligations: We may disclose your personal information when required by law, to comply with legal processes, protect our rights and interests, or investigate and prevent fraudulent or illegal activities.
  • Information Security: a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. b. We restrict access to personal information to only those employees and service providers who need it to perform their duties. c. While we strive to protect your personal information, please note that no data transmission or storage method is completely secure. We cannot guarantee the absolute security of your information.
  • Information Sharing: a. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as flight operators, ground handling agents, and catering companies. b. We may disclose personal information in response to valid legal requests, government inquiries, or as necessary to protect our rights, safety, and property or that of our customers. c. In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity, subject to applicable data protection laws.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
  • Your Rights: You have the right to access, update, correct, and delete your personal information. You may also withdraw consent for certain processing activities, subject to legal requirements. To exercise these rights or inquire about our privacy practices, please contact us using the information provided below.
  • Changes to this Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

Electronic technologies

An IP (Internet Protocol) address is a number designated for your computer by your Internet service provider to provide access to the Internet.  We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
When you view our websites we, or advertising and analytics companies we may retain, may store information on the hard drive of your computer, tablet or mobile device in the form of a “cookie”. Cookies are small text files stored on your device that identify your browser/IP address – but not you as a named individual – to our computers each time you visit our Site or other sites on the web. Cookies do not allow us access to the rest of your computer. More information about cookies can be found at
Cookies allow us to tailor our Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the website, which could allow us to customize your next visit to the websites. We may also use cookies to collect aggregated statistical information. Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the Site.
In order to analyze the success of our marketing campaigns, we also implement other technologies such as web beacons. A web beacon ( is a small transparent graphic image that allows us to record simple user actions related to our Site and to email communications received from us, which assist us in determining the usage and effectiveness of our Site and communications. These “images” are automatically loaded to your browser/device when you visit the Site or open an html format email message from us, thereby letting us know if a certain page was visited or an email message was opened.
We use third-party web beacons to help analyze where visitors go and what they do while visiting our website. Such third parties may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.
Log files are records of all visits to our Site, which are automatically generated by our servers or Site hosts. Our server creates log files of information such as the IP address from your network, what pages were explored and the length of your visit.  We study visitor trends since we are interested in the successful dissemination of information through the websites. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the websites. This information is not used to develop a personal profile of you. The log files are regularly purged
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at We are committed to addressing any concerns promptly and in accordance with applicable data protection laws