Governing law and jurisdiction- we strive to provide exceptional private aviation services that adhere to the highest standards of professionalism and legal compliance. As part of our commitment to transparency and clarity, we would like to highlight the significance of the governing law and jurisdiction clause in our terms and conditions.

Private aviation services often involve international travel, and therefore, it is crucial to establish a clear understanding of the legal framework that will govern any potential disputes or legal matters. To address this, we have incorporated a governing law and jurisdiction clause in our terms and conditions, which outlines the applicable law and the designated jurisdiction for resolving disputes. The governing law specified in the clause determines which legal system and set of laws will be used to interpret and enforce the terms and conditions. It provides consistency and clarity for both parties involved, ensuring that the contractual rights and obligations are understood and applied uniformly. This helps to mitigate any confusion or uncertainty that may arise due to the diversity of legal systems across different jurisdictions. Similarly, the jurisdiction clause determines the designated court or legal forum where any disputes or legal actions arising from the private aviation services will be resolved. By establishing a specific jurisdiction, we aim to streamline and expedite the resolution process, ensuring that disputes are handled efficiently and fairly. It is important to note that the choice of governing law and jurisdiction is a carefully considered decision based on several factors, including the nature of the services provided, the location of the private aviation company, and the international conventions and treaties governing air travel. By incorporating a governing law and jurisdiction clause in our terms and conditions, we seek to provide our customers with a clear understanding of the legal framework that governs our relationship. This helps to foster transparency, accountability, and a sense of trust between our company and our valued customers. We encourage all passengers to carefully review the governing law and jurisdiction clause in our terms and conditions to understand their rights and obligations under international law. Should any disputes or legal matters arise, we are committed to working towards an amicable resolution within the designated jurisdiction and in accordance with the chosen governing law.

HAMAD AVIATION Services Provided- At HAMAD AVIATION, we are dedicated to delivering exceptional private aviation services tailored to meet your unique travel needs. To ensure clarity and transparency in our business operations, we would like to provide you with an overview of the services we offer as outlined in our terms and conditions.

• Flight Services: We specialize in offering a range of flight services, including private jet charters, helicopter transfers, and air taxi services. Our fleet of well-maintained aircraft provides luxurious and comfortable travel experiences for individuals, groups, and corporate clients.
• Booking and Reservations: Our user-friendly booking system allows you to easily reserve your desired flights. To confirm your reservation, we require accurate and complete information such as passenger names, travel dates, and any specific requirements you may have. Our team is dedicated to promptly responding to your inquiries and ensuring a seamless booking process.
• Flight Itineraries and Changes: Once your booking is confirmed, we will provide you with a detailed flight itinerary, including departure and arrival times, airport details, and other relevant information. Should any changes be necessary, we will make every effort to accommodate your requests, subject to availability and applicable terms and conditions.
• Passenger Safety and Comfort: Your safety and comfort are of paramount importance to us. We adhere to stringent safety regulations and work with highly skilled pilots and crew members who prioritize your well-being during your journey. Our aircraft are equipped with modern amenities and luxurious interiors, allowing you to travel in style and comfort.
• Passenger Safety and Comfort: Your safety and comfort are of paramount importance to us. We adhere to stringent safety regulations and work with highly skilled pilots and crew members who prioritize your well-being during your journey. Our aircraft are equipped with modern amenities and luxurious interiors, allowing you to travel in style and comfort.
• In-Flight Services and Catering: To enhance your travel experience, we offer a range of in-flight services and catering options. Whether you require special dietary preferences, beverages, or additional amenities, our team can customize the in-flight experience to meet your specific requirements. Sit back, relax, and enjoy personalized service throughout your journey.
• Ground Transportation and Concierge Services: As part of our comprehensive services, we can assist with ground transportation arrangements to ensure a seamless transition from the airport to your final destination. Additionally, our concierge services can assist with hotel bookings, event planning, and other personalized requirements, providing you with a holistic travel experience.
• Customer Support and Assistance: We pride ourselves on providing exceptional customer support and assistance at every stage of your journey. Our dedicated customer service team is available 24/6 to address any queries, provide updates, and offer assistance before, during, and after your flight. Your satisfaction and peace of mind are our top priorities.

Please note that these services are subject to the specific terms and conditions outlined in our agreement. We encourage you to review the complete terms and conditions carefully to familiarize yourself with the rights, responsibilities, and limitations associated with the services provided by HAMAD AVIATION.

Booking and Reservations- We are delighted that you have chosen HAMAD AVIATION for your private aviation needs. To ensure a seamless booking and reservation process, we would like to outline the key terms and conditions related to this aspect of our services.

• Process for Making Reservations: Making a reservation with us is simple and convenient. You can initiate the booking process by contacting our dedicated customer service team via phone, email, or our online booking platform. We will require accurate and complete information, including passenger names, travel dates, desired itinerary, and any specific requirements you may have.
• Booking Confirmation and Amendments: Once your reservation request is received, we will process it promptly. Upon confirmation of availability and pricing, we will provide you with a booking confirmation that includes the flight details, itinerary, and payment instructions. It is essential to review the confirmation for accuracy and notify us of any necessary amendments within the specified timeframe, subject to availability and applicable terms and conditions.
• Cancellation and Refund Policies: We understand that plans can change unexpectedly. Should you need to cancel your reservation, we kindly request that you inform us as soon as possible. Our cancellation policy will apply, and any applicable fees or charges will be communicated to you based on the specific circumstances and timing of the cancellation. Refunds, if applicable, will be processed in accordance with our refund policy outlined in the terms and conditions.
• No-Show Policies: In the event of a no-show, where a passenger fails to arrive for the scheduled flight without prior notification, our no-show policy will apply. This may result in the forfeiture of the reservation and any associated fees or charges. We strongly recommend notifying us in advance if you anticipate being unable to make your scheduled flight.
• Overbooking Policy: Although rare, instances of overbooking may occur due to operational requirements. In the event of overbooking, we will make every effort to accommodate affected passengers on an alternative flight of similar quality and convenience. Should this not be possible, compensation or alternative arrangements will be offered in line with our overbooking policy and applicable regulations.
• Please note that these terms and conditions are designed to ensure fair and efficient reservation processes for all our valued customers. We encourage you to review the complete terms and conditions document for detailed information on these and other related policies.
  At HAMAD AVIATION, we strive to provide flexibility and exceptional service to meet your needs. Our dedicated customer service team is available to assist you throughout the booking and reservation process, answer any questions you may have, and provide further guidance on our terms and conditions.

Pricing and Payment- we understand the importance of transparent and straightforward pricing and payment processes. To ensure a clear understanding of these aspects of our services, we would like to provide you with an overview of our terms and conditions.

• Pricing Structure and Transparency: We strive to maintain a pricing structure that is fair, competitive, and transparent. Our pricing is based on various factors, including aircraft type, flight duration, distance, and any additional services or amenities requested. We are committed to providing you with accurate and detailed pricing information upfront, ensuring transparency throughout the booking process.
• Payment Methods and Terms: We offer multiple convenient payment methods to facilitate seamless transactions. Accepted forms of payment typically include major credit cards, bank transfers, and other secure payment platforms. The specific payment methods and terms will be communicated to you during the booking process. Please note that full or partial payment may be required to confirm your reservation, with the remaining balance typically due before the scheduled flight.
• Currency and Exchange Rates: Our prices are usually quoted in a specific currency, which will be communicated to you at the time of booking. In the event that you require payment in a different currency, applicable exchange rates will be determined based on prevailing market rates. Please note that exchange rates may fluctuate, and any associated bank fees or charges will be the responsibility of the payer.
• Additional Charges, such as Airport Fees and Taxes: It is important to note that additional charges may apply to your private aviation services. These charges typically include airport fees, landing fees, handling charges, security fees, and taxes imposed by relevant authorities. The specific charges applicable to your itinerary will be communicated to you during the booking process and will be included in the final pricing breakdown.
• Fuel Surcharge Policy: Due to the volatility of fuel prices, a fuel surcharge may apply to your reservation. This surcharge covers the increased cost of fuel and is subject to change in accordance with market conditions. Any applicable fuel surcharge will be communicated to you prior to confirming your reservation and will be included in the final pricing breakdown.

We highly recommend reviewing the complete terms and conditions document to familiarize yourself with all pricing and payment-related policies specific to HAMAD AVIATION. Our goal is to ensure transparency and clarity throughout the pricing and payment process, enabling you to make informed decisions and enjoy a hassle-free private aviation experience.
Should you have any questions or require further clarification regarding our pricing and payment terms, our dedicated customer service team is available to assist you. We are committed to providing exceptional service and ensuring your satisfaction as our valued customer.

Aircraft Availability and Substitution- We understand that having the requested aircraft available for your private aviation needs is essential to meet your travel expectations. At [Private Aviation Company Name], we strive to provide you with a seamless and reliable experience. To ensure clarity and transparency, we would like to outline our terms and conditions related to aircraft availability and substitution.

• Availability of Requested Aircraft: We make every effort to provide the specific aircraft requested for your private aviation needs. However, please note that aircraft availability is subject to various factors, including fleet scheduling, maintenance requirements, and unforeseen circumstances. While we strive to fulfill your aircraft preference, there may be instances where the requested aircraft is not available. In such cases, we will work closely with you to provide suitable alternatives that meet your requirements.
• Substitution of Aircraft: In situations where the requested aircraft is unavailable, we reserve the right to substitute it with an alternative aircraft of similar quality and capacity. Any substitution will be made with your safety and comfort as our priority. We will notify you of any proposed aircraft substitution and seek your consent before proceeding with the arrangement. We will make every effort to ensure that the substituted aircraft meets or exceeds your expectations.
• Implications for Pricing and Passenger Rights: In the event of an aircraft substitution, the pricing may be adjusted accordingly. Factors such as the size, type, and amenities of the substituted aircraft may influence the final pricing. We will communicate any pricing adjustments to you transparently, ensuring that you have a clear understanding of the implications. We strive to uphold your passenger rights, and any changes to the agreed-upon terms will be made in accordance with applicable regulations and industry standards.

It is important to note that aircraft availability and substitution are considered rare occurrences. We diligently maintain our fleet and work tirelessly to minimize any potential disruptions to your travel plans. Our aim is to provide you with a reliable and exceptional private aviation experience, regardless of the aircraft assigned to your reservation.

We encourage you to review the complete terms and conditions document to familiarize yourself with all policies related to aircraft availability and substitution specific to HAMAD AVIATION. Our dedicated customer service team is available to address any inquiries you may have, ensuring that you are well-informed and confident in your travel arrangements.

Flight Operations- we prioritize safety, compliance with regulations, and delivering exceptional flight experiences. We would like to provide you with an overview of our terms and conditions regarding flight operations to ensure your understanding and peace of mind.

• Compliance with Regulations and Safety Standards: We adhere to all applicable aviation regulations, standards, and best practices set forth by relevant authorities. Our commitment to safety is unwavering, and we continuously monitor and assess our operations to maintain the highest level of compliance and safety for our passengers and crew.
• Pilot Qualifications and Training: Our pilots are highly trained professionals who possess the necessary qualifications, licenses, and experience to operate our aircraft. They undergo rigorous training programs, recurrent evaluations, and stay up-to-date with the latest industry standards. We prioritize the competence and proficiency of our flight crew to ensure the safety and comfort of our passengers.
• Maintenance and Safety Procedures: The maintenance and safety of our aircraft are of paramount importance. We adhere to strict maintenance schedules and procedures to ensure the airworthiness of our fleet. Regular inspections, maintenance checks, and necessary repairs are carried out by certified technicians and in accordance with manufacturer guidelines and regulatory requirements.
• Passenger Briefing and Safety Instructions: Prior to each flight, our crew conducts a comprehensive passenger briefing that includes safety instructions, emergency procedures, and important information regarding the aircraft’s layout and safety features. We prioritize the well-being of our passengers and aim to create a safe and secure environment onboard.
• In-Flight Services and Amenities: We strive to provide an exceptional in-flight experience for our passengers. Depending on the aircraft and service level, our amenities may include comfortable seating, entertainment systems, Wi-Fi connectivity, and personalized services. We aim to ensure your comfort and satisfaction throughout your journey.

We encourage you to review the complete terms and conditions document to familiarize yourself with all policies and procedures related to flight operations specific to HAMAD AVIATION. Your safety and satisfaction are our top priorities, and we are committed to upholding the highest standards in all aspects of our flight operations.
If you have any questions or require further clarification regarding our flight operations, our dedicated customer service team is available to assist you

Passenger Responsibilities and Conduct- we value your cooperation and adherence to the following terms and conditions regarding passenger responsibilities and conduct. These guidelines are in place to ensure the safety, security, and overall comfort of all passengers and staff members.

• Compliance with Security and Customs Regulations: As passengers, it is your responsibility to comply with all security and customs regulations set forth by the relevant authorities. This includes presenting valid identification, completing required security screenings, and declaring any necessary customs documentation or items.
• Prohibited Items and Activities: For the safety and well-being of all on board, certain items and activities are strictly prohibited during your private aviation journey. This may include weapons, explosives, flammable substances, illegal substances, or any other items deemed hazardous or disruptive. Additionally, smoking or engaging in any illegal activities are strictly prohibited.
• Passenger Health and Fitness Requirements: Prior to boarding, it is essential to ensure that you are in good health and fit to travel. If you have any specific medical conditions, it is your responsibility to inform us in advance to make necessary accommodations. We may require medical clearance or additional documentation for certain health conditions.
• Respectful Behavior Towards Staff and Other Passengers: We expect all passengers to conduct themselves in a respectful and courteous manner towards our staff and fellow passengers. Any form of harassment, discrimination, or disruptive behavior that may jeopardize the safety, comfort, or well-being of others is strictly prohibited.
• Consequences of Non-Compliance: Failure to comply with the above-mentioned responsibilities and conduct may result in various consequences, including but not limited to denial of boarding, removal from the aircraft, legal action, or being held liable for any damages caused. We reserve the right to refuse service to anyone who fails to comply with these terms and conditions.
• Pets Allowed: At HAMAD AVIATION, we understand the importance of traveling with your beloved pets. Subject to our pet policy, we allow certain pets on board. However, it is crucial to follow our guidelines regarding pet size, breed restrictions, carrier requirements, and any additional charges or documentation required.

We kindly request that you review the complete terms and conditions document for detailed information on passenger responsibilities and conduct specific to HAMAD AVIATION. Should you have any questions or require further clarification, our dedicated customer service team is available to assist you

Liability and Indemnity- we prioritize your safety, comfort, and satisfaction. To ensure transparency and provide you with a clear understanding of our liability and indemnity policies, we would like to outline the key terms and conditions related to this aspect of our services.

• Limitation of Liability: While we strive to provide a safe and reliable private aviation experience, we must acknowledge that certain circumstances are beyond our control. Therefore, our liability is limited to the extent permitted by applicable laws and regulations. This limitation may include exclusions or limitations on certain types of damages or losses.
• Passenger Indemnification Obligations: As a passenger, you agree to indemnify and hold HAMAD AVIATION harmless from any claims, liabilities, damages, losses, or expenses arising from your actions, omissions, or non-compliance with our terms and conditions. This includes any violations of regulations, infringement of intellectual property rights, or harm caused to other passengers, crew members, or third parties.
• Exclusion of Consequential Damages: HAMAD AVIATION] shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. This includes, but is not limited to, loss of profits, loss of data, or interruption of business. This exclusion applies to the fullest extent permitted by law.
• Insurance Coverage Recommendations: We strongly recommend that you obtain appropriate travel insurance coverage to protect yourself against unforeseen circumstances. It is your responsibility to ensure that your insurance coverage adequately protects your interests, including trip cancellation, medical emergencies, baggage loss, or other potential risks. [Private Aviation Company Name] is not responsible for any uninsured losses or expenses incurred during your private aviation journey.

We encourage you to review the complete terms and conditions document for a comprehensive understanding of our liability and indemnity policies specific to HAMAD AVIATION. These policies are designed to protect the interests of both parties and provide a fair and balanced framework for our services.

Should you have any questions or require further clarification regarding liability and indemnity, our dedicated customer service team is available to assist you. We appreciate your trust in HAMAD AVIATION and look forward to providing you with a safe, comfortable, and exceptional private aviation experience.

Force Majeure- we understand that unforeseen circumstances can sometimes impact our ability to provide the agreed-upon services. To address such situations, we would like to outline the key terms and conditions regarding force majeure events. These terms define the force majeure events, outline the rights and obligations of both parties, and describe the communication and dispute resolution processes.

• Definition of Force Majeure Events: Force majeure events refer to circumstances or events that are beyond our reasonable control and could not have been reasonably anticipated or prevented. Such events may include, but are not limited to, acts of nature (e.g., earthquakes, floods, storms), acts of God, epidemics, pandemics, war, terrorism, civil unrest, government actions, strikes, or any other events that significantly disrupt or impede our operations.
• Rights and Obligations of Both Parties in Case of Force Majeure: In the event of a force majeure event, both parties have certain rights and obligations. As a passenger, you have the right to be informed promptly about any disruptions or changes to your travel plans resulting from a force majeure event. Our obligation is to make reasonable efforts to minimize the impact on your travel and provide suitable alternatives, if feasible and available.
  It is important to note that force majeure events may result in changes to flight schedules, route diversions, or even cancellations. We will make every effort to accommodate your needs, but please understand that certain circumstances may be beyond our control.
• Communication and Dispute Resolution During Force Majeure Events: Effective communication during force majeure events is essential. In the event of a force majeure event, we will make every effort to provide timely updates regarding the situation and any changes to your travel plans. We encourage you to stay informed through our official communication channels, such as our website, mobile applications, or direct notifications.
  Should any disputes arise during a force majeure event, we will strive to resolve them through amicable discussions and negotiation. If a resolution cannot be reached through direct communication, we may engage in alternative dispute resolution methods, such as mediation or arbitration, as mutually agreed upon.

Please review the complete terms and conditions document for a comprehensive understanding of our force majeure policies specific to [Private Aviation Company Name]. We encourage you to reach out to our dedicated customer service team if you have any questions or require further clarification.

Thank you for your understanding and cooperation. We value your trust in HAMAD AVIATION and are committed to providing you with a safe, reliable, and exceptional private aviation experience.

Data Protection and Privacy- we prioritize the protection of your personal data and are committed to ensuring your privacy throughout your private aviation experience. To provide transparency and clarity regarding our data protection and privacy practices, we would like to outline the key terms and conditions related to this important aspect of our services.

• Data Collection, Use, and Storage Practices: We collect and process personal data necessary for the provision of our services, including but not limited to passenger names, contact information, and travel details. The data we collect is used for purposes such as flight bookings, itinerary management, communication, and ensuring a safe and seamless travel experience. We store your personal data securely and comply with applicable laws and regulations regarding data protection.
• Passenger Consent for Data Processing: By using our services, you provide your consent for us to process your personal data in accordance with our privacy policy. This includes the collection, use, storage, and disclosure of your data as outlined in our terms and conditions and privacy policy. You have the right to withdraw your consent at any time by contacting our customer service team, subject to any legal or contractual obligations.
• Security Measures and Safeguards: We have implemented appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. These measures include secure data storage, encryption, access controls, and regular security assessments to ensure the confidentiality and integrity of your information.
• Disclosure of Personal Information to Third Parties, if applicable: In certain situations, we may disclose your personal information to third parties, such as aviation authorities, regulatory bodies, or service providers involved in the provision of our services. These disclosures are made only to the extent necessary to fulfill our contractual obligations and comply with legal requirements. We ensure that any third parties with whom we share your data have adequate data protection measures in place.

We encourage you to review the complete terms and conditions document and our privacy policy to gain a comprehensive understanding of how we handle and protect your personal data. If you have any questions or concerns regarding data protection and privacy, our dedicated customer service team is available to assist you.

HAMAD AVIATION Services Provided- we take intellectual property rights seriously and respect the rights of others. To ensure the protection of our intellectual property and maintain a fair and ethical business environment, we would like to outline the key terms and conditions related to this important aspect of our services.

• Ownership of Trademarks, Logos, and Copyrighted Materials: All trademarks, logos, service marks, and copyrighted materials displayed on our platforms, including our website, mobile applications, and promotional materials, are the exclusive property of [Private Aviation Company Name] or its respective owners. These intellectual property rights are protected by applicable laws and regulations.
• Restrictions on Unauthorized Use of Intellectual Property: You agree not to use, reproduce, modify, distribute, or exploit our trademarks, logos, copyrighted materials, or any other intellectual property without our prior written consent. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
  Additionally, you agree not to use any intellectual property owned by third parties without obtaining the necessary permissions or licenses. It is your responsibility to ensure that your actions comply with all applicable intellectual property laws and regulations.

We appreciate your understanding and cooperation in respecting our intellectual property rights. We strive to create a unique and recognizable brand identity, and your compliance with these terms and conditions helps us maintain the integrity of our intellectual property.

Should you have any questions or concerns regarding intellectual property, please contact our customer service team

Termination and Suspension- At HAMAD AVIATION we strive to provide you with exceptional private aviation services. However, it is important to establish clear terms and conditions regarding termination and suspension of services. We would like to outline the key provisions related to these topics to ensure transparency and understanding for both parties involved.

• Termination Rights for Both Parties: Both you, as the passenger, and HAMAD AVIATION reserve the right to terminate the contractual relationship under certain circumstances. Termination rights may be exercised if either party fails to comply with the terms and conditions outlined in our agreement or if there are substantial breaches that cannot be resolved through mutual agreement.
• Suspension or Restriction of Services by [Private Aviation Company Name]: In exceptional cases, HAMAD AVIATION may suspend or restrict services temporarily or permanently. This may occur due to unforeseen circumstances, force majeure events, safety concerns, regulatory requirements, or other valid reasons. We will make reasonable efforts to inform you promptly of any service suspensions or restrictions and provide suitable alternatives, if available.
• Consequences of Termination or Suspension: Termination or suspension of services may have various consequences depending on the circumstances. These consequences may include the cancellation of existing bookings, forfeiture of any payments made, or the termination of any ongoing agreements. We will handle such situations in accordance with the applicable laws, regulations, and the terms and conditions outlined in our agreement.

We understand that termination or suspension of services can be inconvenient, and we will make reasonable efforts to minimize any disruptions and assist you during such events. However, HAMAD AVIATION cannot be held liable for any losses, damages, or expenses incurred as a result of termination or suspension of services, except as otherwise provided by law.

We encourage you to review the complete terms and conditions document for a comprehensive understanding of our termination and suspension policies specific to HAMAD AVIATION. If you have any questions or concerns, please reach out to our customer service team, who will be happy to assist you.

Thank you for choosing HAMAD AVIATION. We value your trust and are committed to providing you with a safe, reliable, and exceptional private aviation experience

Contact Information- we understand the importance of providing accessible and reliable contact information for inquiries, complaints, and notifications. We are committed to addressing your concerns promptly and ensuring effective communication. Please find below our contact details for various purposes:

• General Inquiries: For general inquiries regarding our services, flight availability, pricing, or any other non-urgent matters, please contact our customer service team by click here
• For urgent inquiries please reach out to by below mail: info@hamad-aviation.com

  Our dedicated customer service representatives are available during our business hours to assist you and provide the necessary information.

• Complaints and Feedback: If you have any complaints or feedback regarding our services, we encourage you to contact our customer service team directly by click here. They will diligently address your concerns, investigate the matter, and strive to provide a satisfactory resolution.

  We value your feedback and see it as an opportunity to improve our services and ensure your satisfaction.

• Notifications and Legal Matters: For any legal notices, notifications, or other correspondence related to legal matters, please click here

Please note that legal matters may require specific documentation or formalities, and we appreciate your understanding and compliance with any applicable procedures.
We encourage you to keep these contact details readily available for your convenience. Our goal is to provide timely and effective assistance and ensure a seamless private aviation experience for you.
Should you have any questions or require further assistance, please do not hesitate to reach out to us. We are here to assist you and provide the necessary support.
Thank you for choosing HAMAD AVIATION. We value your trust and are committed to providing you with a safe, reliable, and exceptional private aviation experience.